{"id":9266,"date":"2021-09-30T10:47:51","date_gmt":"2021-09-30T09:47:51","guid":{"rendered":"https:\/\/mountainlikers.com\/reemborsaments_devolucions\/"},"modified":"2026-02-09T16:25:50","modified_gmt":"2026-02-09T15:25:50","slug":"politica-de-cancellacio-i-reemborsaments","status":"publish","type":"page","link":"https:\/\/mountainlikers.com\/fr\/politica-de-cancellacio-i-reemborsaments\/","title":{"rendered":"Politique d&#039;annulation et de remboursement"},"content":{"rendered":"<h3 class=\"wp-block-heading\" id=\"h-1-objecte\"><strong>1. Objet<\/strong><\/h3>\n\n\n\n<p>Cette politique r\u00e9git les conditions d&#039;annulation et de remboursement des billets achet\u00e9s sur le site web mountainlikers.com pour la participation aux \u00e9v\u00e9nements organis\u00e9s par Mountainlikers.<\/p>\n\n\n\n<p>L\u2019achat d\u2019un billet implique l\u2019acceptation expresse de la pr\u00e9sente politique, ainsi que des Conditions g\u00e9n\u00e9rales de vente et de la Politique de confidentialit\u00e9.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-dret-de-cancel-lacio\"><strong>2. Droit de r\u00e9tractation<\/strong><\/h3>\n\n\n\n<p>Les billets achet\u00e9s ne sont pas remboursables.<\/p>\n\n\n\n<p>Les remboursements ne seront effectu\u00e9s que dans les cas suivants\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si l&#039;acheteur annule pour cause de force majeure.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si l&#039;\u00e9v\u00e9nement est annul\u00e9 par l&#039;organisation.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-exclusions-del-reemborsament\"><strong>3. Exclusions de remboursement<\/strong><\/h3>\n\n\n\n<p>Les raisons suivantes, entre autres, ne donnent pas droit \u00e0 un remboursement\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incapacit\u00e9 de voyager pour des raisons personnelles ou professionnelles<\/li>\n\n\n\n<li>Refus de visas ou d&#039;autorisations administratives<\/li>\n\n\n\n<li>Probl\u00e8mes de transport, d&#039;h\u00e9bergement ou de logistique<\/li>\n\n\n\n<li>Maladie, incidents familiaux ou changements de plans<\/li>\n\n\n\n<li>Erreur lors de l&#039;achat par l&#039;utilisateur<\/li>\n<\/ul>\n\n\n\n<p>Ces hypoth\u00e8ses rel\u00e8vent de la seule responsabilit\u00e9 de l&#039;acheteur.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-procediment-de-sol-licitud\"><strong>4. Proc\u00e9dure de candidature<\/strong><\/h3>\n\n\n\n<p>Pour demander une annulation en cas de force majeure, l&#039;acheteur doit envoyer une communication \u00e9crite \u00e0 l&#039;adresse de contact indiqu\u00e9e sur le site web (info@mountainlikers.com), comprenant au moins\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Noms et pr\u00e9noms<\/li>\n\n\n\n<li>Adresse \u00e9lectronique utilis\u00e9e lors de l&#039;achat<\/li>\n\n\n\n<li>Num\u00e9ro de commande<\/li>\n\n\n\n<li>Date d&#039;achat<\/li>\n\n\n\n<li>Description du motif de force majeure et pi\u00e8ces justificatives, le cas \u00e9ch\u00e9ant<\/li>\n<\/ul>\n\n\n\n<p>Les candidatures soumises apr\u00e8s le d\u00e9but ou la fin du congr\u00e8s, ainsi que les dossiers incomplets, ne seront pas trait\u00e9s.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-termini-i-forma-del-reemborsament\"><strong>5. Modalit\u00e9s et modalit\u00e9s de remboursement<\/strong><\/h3>\n\n\n\n<p>Une fois la demande d&#039;annulation valid\u00e9e par l&#039;Organisation, le remboursement sera effectu\u00e9 selon le m\u00eame mode de paiement que celui utilis\u00e9 lors de l&#039;achat, dans un d\u00e9lai maximum de 14 jours calendaires \u00e0 compter de l&#039;approbation de la demande d&#039;annulation. En cas de force majeure, les \u00e9l\u00e9ments suivants pourront \u00eatre d\u00e9duits du montant rembours\u00e9\u00a0:&nbsp;<strong>Frais et commissions bancaires applicables<\/strong>.<strong>&nbsp;<\/strong>Il est recommand\u00e9 de consulter au pr\u00e9alable le&nbsp;<strong>Secr\u00e9tariat technique<\/strong>&nbsp;via l&#039;adresse&nbsp;<strong><a href=\"mailto:info@mountainlikers.com\">info@mountainlikers.com<\/a><\/strong>.<\/p>\n\n\n\n<p>Les remboursements ne seront pas effectu\u00e9s en esp\u00e8ces ni par d&#039;autres moyens que le mode de paiement initial.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-naturalesa-del-servei\"><strong>6. Nature du service<\/strong><\/h3>\n\n\n\n<p>Conform\u00e9ment \u00e0 la r\u00e9glementation applicable en mati\u00e8re de commerce \u00e9lectronique et de services li\u00e9s \u00e0 des activit\u00e9s de loisirs \u00e0 date pr\u00e9cise, l\u2019achat de billets pour un \u00e9v\u00e9nement sp\u00e9cifique n\u2019est pas soumis au droit de r\u00e9tractation g\u00e9n\u00e9ral, sauf dans les cas express\u00e9ment pr\u00e9vus par la pr\u00e9sente politique.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-acceptacio-de-la-politica\"><strong>7. Acceptation de la politique<\/strong><\/h3>\n\n\n\n<p>Avant de finaliser son achat, l&#039;acheteur d\u00e9clare avoir lu, compris et express\u00e9ment accept\u00e9 la pr\u00e9sente politique d&#039;annulation et de remboursement.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Objecte La present pol\u00edtica regula les condicions de cancel\u00b7laci\u00f3 i reemborsament de les entrades adquirides a trav\u00e9s del lloc web&nbsp;mountainlikers.com&nbsp;per a&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9266","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de cancel\u00b7laci\u00f3 i reemborsaments - Mountainlikers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mountainlikers.com\/fr\/politica-de-cancellacio-i-reemborsaments\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de cancel\u00b7laci\u00f3 i reemborsaments\" \/>\n<meta property=\"og:description\" content=\"1. 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