{"id":9266,"date":"2021-09-30T10:47:51","date_gmt":"2021-09-30T09:47:51","guid":{"rendered":"https:\/\/mountainlikers.com\/reemborsaments_devolucions\/"},"modified":"2026-02-09T16:25:50","modified_gmt":"2026-02-09T15:25:50","slug":"politica-de-cancellacio-i-reemborsaments","status":"publish","type":"page","link":"https:\/\/mountainlikers.com\/es\/politica-de-cancellacio-i-reemborsaments\/","title":{"rendered":"Pol\u00edtica de cancelaci\u00f3n y reembolsos"},"content":{"rendered":"<h3 class=\"wp-block-heading\" id=\"h-1-objecte\"><strong>1. Objeto<\/strong><\/h3>\n\n\n\n<p>La presente pol\u00edtica regula las condiciones de cancelaci\u00f3n y reembolso de las entradas adquiridas a trav\u00e9s del sitio web mountainlikers.com para la participaci\u00f3n en eventos organizados por Mountainlikers.<\/p>\n\n\n\n<p>La compra de una entrada implica la aceptaci\u00f3n expresa de esta pol\u00edtica, as\u00ed como de las Condiciones de compra y de la Pol\u00edtica de privacidad.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-dret-de-cancel-lacio\"><strong>2. Derecho de cancelaci\u00f3n<\/strong><\/h3>\n\n\n\n<p>Las entradas adquiridas no ser\u00e1n reembolsables.<\/p>\n\n\n\n<p>S\u00f3lo se efectuar\u00e1 el reembolso en los siguientes casos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si es el comprador cancela por fuerza mayor.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si el evento es cancelado por la organizaci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-exclusions-del-reemborsament\"><strong>3. Exclusiones del reembolso<\/strong><\/h3>\n\n\n\n<p>No dar\u00e1n derecho a reembolso, entre otros, los siguientes motivos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Imposibilidad de viajar por causas personales o profesionales<\/li>\n\n\n\n<li>Denegaci\u00f3n de visados o autorizaciones administrativas<\/li>\n\n\n\n<li>Problemas de transporte, alojamiento o log\u00edstica<\/li>\n\n\n\n<li>Enfermedad, incidencias familiares o cambios de planes<\/li>\n\n\n\n<li>Error en la compra por parte del usuario<\/li>\n<\/ul>\n\n\n\n<p>Estos supuestos son responsabilidad exclusiva del comprador.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-procediment-de-sol-licitud\"><strong>4. Procedimiento de solicitud<\/strong><\/h3>\n\n\n\n<p>Para solicitar una cancelaci\u00f3n, en caso de fuerza mayor, el comprador deber\u00e1 enviar una comunicaci\u00f3n por escrito a la direcci\u00f3n de contacto indicada en la web (info@mountainlikers.com), incluyendo al menos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nombre y apellidos<\/li>\n\n\n\n<li>Correo electr\u00f3nico utilizado en la compra<\/li>\n\n\n\n<li>N\u00famero de pedido<\/li>\n\n\n\n<li>Fecha de la compra<\/li>\n\n\n\n<li>Descripci\u00f3n del motivo de fuerza mayor y documentaci\u00f3n acreditativa, si procede<\/li>\n<\/ul>\n\n\n\n<p>No se tramitar\u00e1n las solicitudes presentadas una vez \u00e9ste haya comenzado o finalizado el Congreso, as\u00ed como las solicitudes incompletas. Las solicitudes recibidas fuera del plazo o incompletas no ser\u00e1n tramitadas.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-termini-i-forma-del-reemborsament\"><strong>5. Plazo y forma del reembolso<\/strong><\/h3>\n\n\n\n<p>Una vez validada la solicitud de cancelaci\u00f3n por parte de la Organizaci\u00f3n, el reembolso se efectuar\u00e1 utilizando el mismo m\u00e9todo de pago empleado en la compra, en un plazo m\u00e1ximo de 14 d\u00edas naturales a contar desde la aprobaci\u00f3n de la solicitud de cancelaci\u00f3n. En los casos de reembolso por fuerza mayor, del importe a devolver se podr\u00e1n deducir&nbsp;<strong>los gastos y comisiones bancarias aplicables<\/strong>.<strong>&nbsp;<\/strong>Se recomienda consultar previamente con la&nbsp;<strong>Secretar\u00eda t\u00e9cnica<\/strong>&nbsp;a trav\u00e9s de la direcci\u00f3n&nbsp;<strong><a href=\"mailto:info@mountainlikers.com\">info@mountainlikers.com<\/a><\/strong>.<\/p>\n\n\n\n<p>No se efectuar\u00e1n reembolsos en efectivo ni por medios distintos del m\u00e9todo de pago original.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-naturalesa-del-servei\"><strong>6. Naturaleza del servicio<\/strong><\/h3>\n\n\n\n<p>De acuerdo con la normativa aplicable en materia de comercio electr\u00f3nico y servicios vinculados a actividades de ocio con fecha determinada, la compra de entradas para un evento concreto no est\u00e1 sujeta al derecho general de desistimiento, salvo en los casos expresamente previstos en esta pol\u00edtica.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-acceptacio-de-la-politica\"><strong>7. Aceptaci\u00f3n de la pol\u00edtica<\/strong><\/h3>\n\n\n\n<p>Antes de finalizar el proceso de compra, el comprador declara haber le\u00eddo, entendido y aceptado expresamente la presente Pol\u00edtica de cancelaci\u00f3n y reembolsos.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Objecte La present pol\u00edtica regula les condicions de cancel\u00b7laci\u00f3 i reemborsament de les entrades adquirides a trav\u00e9s del lloc web&nbsp;mountainlikers.com&nbsp;per a&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9266","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de cancel\u00b7laci\u00f3 i reemborsaments - Mountainlikers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mountainlikers.com\/es\/politica-de-cancellacio-i-reemborsaments\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de cancel\u00b7laci\u00f3 i reemborsaments\" \/>\n<meta property=\"og:description\" content=\"1. 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